20% of profits from pink items at Jeune & Rose

Free delivery from 90€ of purchase

Exchanges offered within 30 days

Payment x2 or x3 without fees

Shipping within 48 hours

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Free delivery from 90€ of purchase

Free exchanges within 30 days

Payment x 2 or 3 without fees

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Deliveries & Returns


Delivery

Find all our delivery conditions for orders placed on our website.

Delivery methods & costs

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For delivery in metropolitan France , you can choose:


- Delivery to a pickup point via Shop2Shop is free for orders over €90; otherwise, it costs €3.90. This option is also available for Belgium through Mondial Relay. Please note that if you choose delivery to a pick-up locker, the processing time is 3 days (including weekends and holidays). If you opt for "classic" delivery to a pickup point (like a store, for example), the processing time is 7 days.

- Home delivery is available for €5.90. This option is also available for Belgium.

- Chronopost express delivery (€10)

For the Eurozone, the United Kingdom, and Switzerland, home delivery is available via Colissimo for €10, or express delivery via DHL for €20.

For the rest of the world, we offer express delivery via DHL for €20. If the delivery country is not part of the European Union, customs duties will be the responsibility of the customer.

Delivery delay

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Delivery times vary based on the location, the time of the order, and the selected delivery method.


For delivery in France : 1 to 5 working days depending on the method selected.


For delivery in the Euro zone : Belgium, Germany, Spain, Luxembourg, Netherlands, Italy: 3-5 days depending on the selected method. For the rest of EU countries: 4-10 days depending on the country and method selected.

For the rest of the world : 5-10 days depending on the method selected.


Our delivery times do not account for order preparation time, which can vary from 24 to 48 hours (standard business days). Orders placed before 11 AM are usually prepared the same day.


Conditions of exchanges & refunds

Have you changed your mind and want to return a product?

Free exchanges from France, Belgium, Germany, the Netherlands, and Luxembourg.

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You have 30 days to request a return for an exchange. Returns are free from mainland France, Belgium, Germany, the Netherlands, and Luxembourg. After this period, no items will be exchanged. We cover the return label (only for the first return). If you wish to make a second return, please contact our customer service at contact@angarde.fr.

Your item must be returned in perfect condition. For shoes, the insoles and outsoles must be in very good condition, in the original box with the transport pouch and cork insoles. The shoe box should not be used as a shipping box.

For clothing, the item must be returned in its original packaging, with the tag attached.

Paid refunds from France, Belgium, Germany, the Netherlands, and Luxembourg

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You have 30 days after receiving your package to request a refund for your item. Return shipping costs of €3.90 are the customer's responsibility and will be deducted from the refund amount.

Exchanges and refunds from the rest of the world

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Exchange and refund requests from the rest of the world can also be made using the link below.

The return label to generate for shipping is the customer's responsibility.

Please note if your order was delivered to a relay point and you request an exchange it will automatically be delivered to the same relay point. If you wish to change the return address, please contact us at contact@angarde.fr