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Thank you for your order Angarde! If you wish to return your order to us for an exchange or refund, we invite you to go right here:

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If your order is incomplete and you have ordered multiple pairs, including one pair on pre-order and one pair in stock, your order will be shipped in multiple shipments. The pair in stock will be shipped within 48 hours (working hours) and the one on pre-order will be shipped on the shipping date indicated on the product sheet. You will receive each shipping tracking number by email.

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